Please read over the frequently asked questions
below before contacting us.
If you have read the FAQ's
and still can't find your answer:
If you are already a customer of OneFreeWebSite.com,
please enter a support ticket using your control
panel - <your domain>/cpanel.
If you not already a customer please send us
an email at:
Thank You.
Frequently Asked
Questions
Q. Am I limited to only 5 pages in
the Atomic package?
Absolutely Not! Our package deals include up
to a specific number of pages. However, we can
add additional pages and we will bill you at
our normal service rate. However, depending
on the extra number of pages, you may wish to
upgrade to the next highest package.
Q. What happens after I've booked my
spot for this incredible offer?
After you've set up your subscription, I'll
email you our 'Quick Content
Guide'. This is a Microsoft Word document you
can quickly and easily follow
to write up content for your website. The document
also shows you how to
find your site address (domain name), website
style, what pages you require
and also what images you'd like and where you'd
like to place them.
Q. Who writes out the content for my
site?
It's your business/organization and
website so you're the best person to
decide what information you'd like published.
You can use your ads, flyers,
brochures and other business information to
create your content. I will
also be sending you several emails that will
give your more detailed
information on creating your content and images.
Q. How can I change my content after
the site is published?
Soon after your site is published for
the first time, I'll send you an 'Amendment Guide' document. You can use this
document to specify any
changes, corrections etc. We will then do those
changes and send you another
"Amendment Guide" document to ensure
all the changes have been done
correctly to your satisfaction. Once you're
happy, we will publish your
site. Any changes to your website after that
will be billed at or normal
hourly rate. Keep in mind that most business
presence websites do not
require many changes after they are published.
Q. What types of businesses and organizations
can use your free website offer?
Our services are best suited for those
wanting informational websites, corporate sites,
products and services informational sites or
non-profit organizations. Our clients range
from trades people such as painters, carpet
cleaners to professionals such as accountants
and lawyers. Contact us if you're unsure about
your situation. We also can to set up your site
to accommodate an e-commerce storefront at an
additional charge.
Q. What is the basic structure of your
website?
All of our sites start with one of
our professionally designed templates and
then we customize the content when we build
your site around the information
you supply us. Every organization is different
hence every site is unique in
some way.
Q. Can I have a shopping cart added
to my website?
Absolutely. We can help you set up
your site to accommodate an e-commerce storefront.
You will have additional charges for the shopping
cart system.
You will also have additional charges if you
desire a merchant account or
you can use the free services of Pay Pal as
your payment processor. You can
add products and services to your shopping cart,
and perform overall setup,
or we can do it for you as one of our optional
services.
Q. Can I have photos, logos or any
other graphic on my site?
We offer a custom design service and
that means we will make the site to
suit your needs. So of course you can have any
graphic or photo on your
site...as long as you own the rights to use
them. You can supply all images
with your Quick Content Guide document.
Q. How about the quality of work?
If you visit our templates page at
http://templates.OneFreeWebSite.com
...you'll see some of the quality
designs that you will have to choose from. The
content will be altered in
these examples with your content and images.
However the layout and graphics
are cutting-edge and are similar to what you'd
get out of any other
reputable web design company. The only difference
is that they will charge
you several thousand dollars for the same work!
Q. Who owns the site once it's developed?
You'll own rights to all content supplied
by you. We'll own rights to the design and layout.
This prevents our services getting abused by
those wanting to move hosting to a company other
than ours after we've developed a site at no
cost to them. As long as your site is hosted
by us, you'll enjoy full use to all aspects
of your website.
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